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4c8158ee9f
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f35a702216
| Author | SHA1 | Date | |
|---|---|---|---|
| f35a702216 | |||
| 93318bc38d | |||
| e1a3fc563b | |||
| 92c491a548 | |||
| ca4967fc0a |
@@ -1 +1 @@
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{"task_id": "31e88f42-8544-8024-ad7c-da1733e94f9a", "token": "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", "readme_path": "connector-superoffice/README.md", "session_start_time": "2026-03-09T08:46:32.104282"}
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{"task_id": "31e88f42-8544-8024-ad7c-da1733e94f9a", "token": "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", "readme_path": "connector-superoffice/README.md", "session_start_time": "2026-03-09T12:38:07.040119"}
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@@ -38,10 +38,18 @@ This directory contains Python scripts designed to integrate with the SuperOffic
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* Before extensive processing, the worker now checks `connector_queue.db` via `queue_manager.check_for_recent_duplicate()`.
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* If a `contact.created` event for the same company name is already `PROCESSING` or has been `COMPLETED` within the last 5 minutes, the current job is immediately `SKIPPED` as a duplicate.
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#### 💊 E. Job Stability (Poison Pill)
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* **Problem:** API errors or transient issues could cause a job to enter an infinite retry loop, blocking the entire queue indefinitely.
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* **Solution:** A **"poison pill" mechanism** was added to the queue manager.
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* A `retry_count` is now tracked for every job.
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* If a job fails and is retried, this counter is incremented.
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* If the counter exceeds a maximum threshold (currently 5), the job is automatically moved to the `FAILED` state and will not be retried again. This ensures that problematic jobs are cleared and do not block new incoming events.
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### 3. Advanced API Handling (Critical Fixes)
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* **OData Pagination:** We implemented `odata.nextLink` support (Manuel Zierl's advice) to correctly handle large result sets (>1000 records).
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* **Case Sensitivity:** We learned that SuperOffice API keys are case-sensitive in responses (e.g., `contactId` vs `ContactId`) depending on the endpoint. Our code now handles both.
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* **Robust Authentication:** The API client was hardened to raise exceptions on authentication failures instead of returning `None`. This ensures that auth errors are properly caught and jobs are failed or retried correctly.
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* **Auth Consistency:** Always use `load_dotenv(override=True)` to prevent stale environment variables (like expired tokens) from lingering in the shell process.
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* **Identity Crisis:** The `Associate/Me` and `Associate/{id}` endpoints return 500 errors if the API user lacks a linked Person record. This is a known configuration blocker for automated mailing.
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31
connector-superoffice/kill_jobs.py
Normal file
31
connector-superoffice/kill_jobs.py
Normal file
@@ -0,0 +1,31 @@
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import sqlite3
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import sys
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DB_PATH = "/data/connector_queue.db"
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def kill_pending_jobs():
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"""Sets the status of stuck jobs to FAILED."""
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try:
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conn = sqlite3.connect(DB_PATH)
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cursor = conn.cursor()
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query = """
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UPDATE jobs
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SET status = 'FAILED', error_msg = 'Manually failed by admin to clear queue.'
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WHERE status = 'PROCESSING' OR status = 'PENDING'
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"""
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cursor.execute(query)
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changes = conn.total_changes
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conn.commit()
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conn.close()
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print(f"OK: Successfully marked {changes} jobs as FAILED.")
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return 0
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except sqlite3.Error as e:
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print(f"ERROR: Could not update jobs. Reason: {e}")
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return 1
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if __name__ == "__main__":
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sys.exit(kill_pending_jobs())
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@@ -30,7 +30,8 @@ class JobQueue:
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created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
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updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
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error_msg TEXT,
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next_try_at TIMESTAMP
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next_try_at TIMESTAMP,
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retry_count INTEGER DEFAULT 0
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)
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""")
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# Migration for existing DBs
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@@ -42,6 +43,9 @@ class JobQueue:
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try: conn.execute("ALTER TABLE jobs ADD COLUMN associate_name TEXT")
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except sqlite3.OperationalError: pass
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try: conn.execute("ALTER TABLE jobs ADD COLUMN retry_count INTEGER DEFAULT 0")
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except sqlite3.OperationalError: pass
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conn.commit()
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logger.info("Database initialized with PRAGMA settings (DELETE, NORMAL, mmap=0).")
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except Exception as e:
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@@ -87,7 +91,7 @@ class JobQueue:
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cursor = conn.cursor()
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try:
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cursor.execute("""
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SELECT id, event_type, payload, created_at
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SELECT id, event_type, payload, created_at, retry_count
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FROM jobs
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WHERE status = 'PENDING'
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AND (next_try_at IS NULL OR next_try_at <= datetime('now'))
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@@ -118,22 +122,25 @@ class JobQueue:
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return job
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def retry_job_later(self, job_id, delay_seconds=60, error_msg=None):
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def retry_job_later(self, job_id, current_retry_count, delay_seconds=60, error_msg=None):
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MAX_RETRIES = 5
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if current_retry_count >= MAX_RETRIES:
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fail_msg = f"Job reached maximum retry limit of {MAX_RETRIES}. Last error: {error_msg}"
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logger.error(f"Job {job_id} FAILED permanently: {fail_msg}")
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self.fail_job(job_id, fail_msg)
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return
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next_try = datetime.utcnow() + timedelta(seconds=delay_seconds)
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new_retry_count = current_retry_count + 1
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with sqlite3.connect(DB_PATH, timeout=30) as conn:
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try:
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if error_msg:
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conn.execute(
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"UPDATE jobs SET status = 'PENDING', next_try_at = ?, updated_at = datetime('now'), error_msg = ? WHERE id = ?",
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(next_try, str(error_msg), job_id)
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)
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else:
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conn.execute(
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"UPDATE jobs SET status = 'PENDING', next_try_at = ?, updated_at = datetime('now') WHERE id = ?",
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(next_try, job_id)
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)
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conn.execute(
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"UPDATE jobs SET status = 'PENDING', next_try_at = ?, updated_at = datetime('now'), error_msg = ?, retry_count = ? WHERE id = ?",
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(next_try, str(error_msg), new_retry_count, job_id)
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)
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conn.commit()
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logger.warning(f"Job {job_id} set to RETRY. Next attempt at {next_try}.")
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logger.warning(f"Job {job_id} set to RETRY (Attempt {new_retry_count}/{MAX_RETRIES}). Next attempt at {next_try}.")
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except Exception as e:
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logger.error(f"❌ Failed to set job {job_id} to RETRY: {e}", exc_info=True)
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conn.rollback()
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@@ -271,7 +278,6 @@ class JobQueue:
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if entity_id in id_to_runs:
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for run in id_to_runs[entity_id]:
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run_latest_time = datetime.strptime(run['updated_at'], "%Y-%m-%d %H:%M:%S")
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# If this job is within 15 mins of the run's activity
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if abs((run_latest_time - job_time).total_seconds()) < 900:
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target_run = run
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break
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@@ -316,7 +322,12 @@ class JobQueue:
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end = datetime.strptime(target_run["updated_at"], "%Y-%m-%d %H:%M:%S")
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diff = end - start
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seconds = int(diff.total_seconds())
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target_run["duration"] = f"{seconds}s" if seconds < 60 else f"{seconds // 60}m {seconds % 60}s"
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# Display a minimal duration for skipped runs to avoid confusion
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if target_run["status"] == "SKIPPED":
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target_run["duration"] = "~1s"
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else:
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target_run["duration"] = f"{seconds}s" if seconds < 60 else f"{seconds // 60}m {seconds % 60}s"
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except: pass
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# Resolve Name & Associate (if not already set from a newer job in this cluster)
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@@ -13,6 +13,10 @@ class ContactNotFoundException(Exception):
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"""Custom exception for 404 errors on Contact/Person lookups."""
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pass
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class SuperOfficeAuthenticationError(Exception):
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"""Custom exception for auth/token refresh failures."""
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pass
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class SuperOfficeClient:
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"""A client for interacting with the SuperOffice REST API."""
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@@ -86,7 +90,7 @@ class SuperOfficeClient:
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"""Helper to handle 401 Unauthorized with auto-refresh."""
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if not self.access_token:
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if not self._refresh_access_token():
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return None
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raise SuperOfficeAuthenticationError("FATAL: Could not get initial access token.")
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url = f"{self.base_url}/{endpoint}"
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try:
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@@ -113,7 +117,7 @@ class SuperOfficeClient:
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return self._request_with_retry(method, endpoint, payload, retry=False)
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else:
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logger.error("❌ Token Refresh failed during retry.")
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return None
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raise SuperOfficeAuthenticationError("Could not refresh token during retry.")
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if resp.status_code == 204:
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return True
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@@ -128,10 +132,10 @@ class SuperOfficeClient:
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raise ContactNotFoundException(f"Entity not found at {endpoint}") from e
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logger.error(f"❌ API {method} Error for {endpoint} (Status: {e.response.status_code}): {e.response.text}")
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return None
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raise # Re-raise the original HTTPError
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except Exception as e:
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logger.error(f"❌ Connection Error during {method} for {endpoint}: {e}")
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return None
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raise # Re-raise other exceptions
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def _get(self, endpoint):
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return self._request_with_retry("GET", endpoint)
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@@ -233,7 +233,7 @@ def dashboard():
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<td>${phasesHtml}</td>
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<td><span class="meta">${acc.duration || '0s'}</span></td>
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<td><span class="status status-${acc.status}">${acc.status}</span></td>
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<td>${new Date(acc.updated_at + "Z").toLocaleTimeString()}</td>
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<td>${new Date(acc.updated_at + "Z").toLocaleString('de-DE', { day: '2-digit', month: '2-digit', hour: '2-digit', minute: '2-digit' })}</td>
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<td><pre>${acc.error_msg || 'No issues'}</pre></td>
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`;
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tbody.appendChild(tr);
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@@ -256,7 +256,7 @@ def dashboard():
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tr.innerHTML = `
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<td>#${job.id}</td>
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<td><span class="status status-${job.status}">${job.status}</span></td>
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<td>${new Date(job.updated_at + "Z").toLocaleTimeString()}</td>
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<td>${new Date(job.updated_at + "Z").toLocaleString('de-DE', { day: '2-digit', month: '2-digit', hour: '2-digit', minute: '2-digit' })}</td>
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<td>${job.event_type}</td>
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<td><pre>${details}</pre></td>
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`;
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@@ -5,7 +5,7 @@ import requests
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import json
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from datetime import datetime
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from queue_manager import JobQueue
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from superoffice_client import SuperOfficeClient, ContactNotFoundException
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from superoffice_client import SuperOfficeClient, ContactNotFoundException, SuperOfficeAuthenticationError
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from config import settings
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# Setup Logging
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@@ -75,7 +75,7 @@ def run_worker():
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status, msg = process_job(job, so_client, queue)
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if status == "RETRY":
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queue.retry_job_later(job['id'], delay_seconds=120, error_msg=msg)
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queue.retry_job_later(job['id'], job['retry_count'], delay_seconds=120, error_msg=msg)
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elif status == "FAILED":
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queue.fail_job(job['id'], msg or "Job failed status")
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elif status == "SKIPPED":
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@@ -104,30 +104,26 @@ def process_job(job, so_client: SuperOfficeClient, queue: JobQueue):
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payload = job['payload']
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event_low = job['event_type'].lower()
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# --- 1. HARD ECHO SHIELD (Who triggered this?) ---
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changed_by = payload.get("ChangedByAssociateId")
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self_id = job.get('self_associate_id')
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# --- Strict Whitelist Filter ---
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# A job is only processed if the webhook indicates a change to a relevant field.
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# This is the primary defense against noise and echoes.
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if changed_by and self_id and int(changed_by) == int(self_id):
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msg = f"🛡️ ECHO DETECTED: Event triggered by myself (ID {self_id}). Stopping immediately."
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logger.info(msg)
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return ("SKIPPED", msg)
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# --- 2. NOISE REDUCTION: FIELD FILTER (What changed?) ---
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changes = [c.lower() for c in payload.get("Changes", [])]
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if "person" in event_low:
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# We allow contact_id changes (linking to company) and basic identity changes
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if "name" not in changes and "email" not in changes and "jobtitle" not in changes and "contact_id" not in changes:
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msg = f"Skipping person event: No relevant changes (Name/Email/JobTitle/Mapping) in {changes}."
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logger.info(f"⏭️ {msg}")
|
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return ("SKIPPED", msg)
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|
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elif "contact" in event_low:
|
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if "name" not in changes and "urladdress" not in changes:
|
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msg = f"Skipping contact event: No relevant changes (Name/Website) in {changes}."
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logger.info(f"⏭️ {msg}")
|
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return ("SKIPPED", msg)
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# Define fields that are significant enough to trigger a full re-assessment.
|
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trigger_fields = ["name", "urladdress", "urls"]
|
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|
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# The ProgID for the Vertical UDF. A change to this field MUST trigger a resync.
|
||||
vertical_udf_key = settings.UDF_VERTICAL.lower() if settings.UDF_VERTICAL else "superoffice:83"
|
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|
||||
# Check if any of the trigger fields or the specific vertical UDF is in the changes list.
|
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has_trigger_field = any(f in changes for f in trigger_fields) or vertical_udf_key in changes
|
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|
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# For '...created' events, we always process. For all other events, we check the whitelist.
|
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if "created" not in event_low and not has_trigger_field:
|
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msg = f"⏭️ Skipping event '{event_low}': No relevant field changes in {changes}."
|
||||
logger.info(msg)
|
||||
return ("SKIPPED", msg)
|
||||
|
||||
# 0. ID Extraction & Early Exit for irrelevant jobs
|
||||
person_id = None
|
||||
|
||||
@@ -91,6 +91,17 @@ docker-compose up -d --build --force-recreate lead-engine
|
||||
* **Problem:** Wenn ein Lead nicht auf die E-Mail antwortet und auch keinen Termin bucht, geht der Kontakt verloren.
|
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* **Lösung:** Einbindung eines Follow-up-Mechanismus nach 5 Tagen. Dies könnte entweder durch ein Flag im CRM-System oder durch eine geplante E-Mail direkt über die Lead-Engine realisiert werden.
|
||||
|
||||
### Task: Erfolgsmessung & Tracking (Microsoft Bookings Auswertung)
|
||||
* **Ziel:** Übersicht gewinnen, wie viele Meetings tatsächlich über diesen neuen Kanal (Trading Twins / E-Mail) final gebucht wurden.
|
||||
* **Lösungsweg (Pragmatischer Ansatz):**
|
||||
1. Die E-Mail-Adresse der geteilten Bookings-Seite (`KennenlernenmitRoboplanet@wackler-group.de`) muss von der IT zur bestehenden **Exchange ApplicationAccessPolicy** der `CAL_APPID` hinzugefügt werden.
|
||||
2. Dadurch kann unsere bestehende "Lese-App" auch die Termine dieses zentralen Postfachs über die MS Graph API (`GET /users/{bookings-email}/calendar/events`) auslesen.
|
||||
3. Ein geplanter Job (z.B. täglich oder wöchentlich) zählt die neu hinzugekommenen Termine und erstellt einen kurzen KPI-Report.
|
||||
|
||||
### Task: CRM-Synchronisierung der gebuchten Termine (SuperOffice)
|
||||
* **Ziel:** Die über Bookings generierten Termine müssen für die Historie und Dokumentation im CRM-System (SuperOffice) landen.
|
||||
* **Lösung:** Die im vorherigen Task ausgelesenen Termine werden über den `connector-superoffice` an das CRM übergeben und dort als "Termin" oder "Aktivität" direkt beim entsprechenden Kontakt (gematcht über die E-Mail-Adresse) abgelegt.
|
||||
|
||||
```env
|
||||
# Info-Postfach (App 1 - Schreiben)
|
||||
INFO_Application_ID=...
|
||||
|
||||
@@ -102,8 +102,25 @@ def find_slots(start, view, interval):
|
||||
"""
|
||||
Parses availability string: '0'=Free, '2'=Busy.
|
||||
Returns 2 free slots (start times) within business hours (09:00 - 16:30),
|
||||
excluding weekends (Sat/Sun), with approx. 3 hours distance between them.
|
||||
excluding weekends (Sat/Sun), lunch breaks, and holidays.
|
||||
"""
|
||||
# Hardcoded Bavarian Holidays for 2026 (Common in Munich)
|
||||
HOLIDAYS_2026 = {
|
||||
(1, 1), # Neujahr
|
||||
(1, 6), # Heilige Drei Könige
|
||||
(4, 3), # Karfreitag
|
||||
(4, 6), # Ostermontag
|
||||
(5, 1), # Maifeiertag
|
||||
(5, 14), # Christi Himmelfahrt
|
||||
(5, 25), # Pfingstmontag
|
||||
(6, 4), # Fronleichnam
|
||||
(8, 15), # Mariä Himmelfahrt
|
||||
(10, 3), # Tag der Deutschen Einheit
|
||||
(11, 1), # Allerheiligen
|
||||
(12, 25), # 1. Weihnachtstag
|
||||
(12, 26) # 2. Weihnachtstag
|
||||
}
|
||||
|
||||
slots = []
|
||||
first_slot = None
|
||||
|
||||
@@ -116,7 +133,15 @@ def find_slots(start, view, interval):
|
||||
# 1. Mon-Fri only
|
||||
# 2. Business hours (09:00 - 16:30)
|
||||
# 3. Future only
|
||||
if slot_time.weekday() < 5 and (9 <= slot_time.hour < 17) and slot_time > datetime.now(TZ_BERLIN):
|
||||
# 4. No Holidays (Bavaria)
|
||||
# 5. Lunch break (12:00 - 12:30)
|
||||
|
||||
is_holiday = (slot_time.month, slot_time.day) in HOLIDAYS_2026
|
||||
is_weekend = slot_time.weekday() >= 5
|
||||
is_lunch = 12 == slot_time.hour and slot_time.minute < 30
|
||||
is_business_hours = 9 <= slot_time.hour < 17
|
||||
|
||||
if not is_weekend and not is_holiday and not is_lunch and is_business_hours and slot_time > datetime.now(TZ_BERLIN):
|
||||
# Max start time 16:30
|
||||
if slot_time.hour == 16 and slot_time.minute > 30:
|
||||
continue
|
||||
@@ -411,6 +436,9 @@ def process_lead(request_id, company, opener, receiver, name):
|
||||
booking_html += f'<li><a href="{link}">{format_date_for_email(s)}</a></li>'
|
||||
booking_html += "</ul>"
|
||||
|
||||
fallback_url = WORDPRESS_BOOKING_URL if WORDPRESS_BOOKING_URL else MS_BOOKINGS_URL
|
||||
booking_html += f'<br><p>Alternativ buchen Sie direkt einen passenden Termin in <a href="{fallback_url}">meinem Kalender</a>.</p>'
|
||||
|
||||
try:
|
||||
with open(SIGNATURE_FILE_PATH, 'r') as f:
|
||||
sig = f.read()
|
||||
|
||||
Reference in New Issue
Block a user