[31588f42] docs: document SuperOffice Product Families (Robot Models)

connector-superoffice/README.md

@@ -307,6 +307,24 @@ The Service module handles incoming requests and support cases. For Roboplanet,
 **Data Structure (Entity: `ticket`):**
 Tickets are linked via `contactId` and `personId`. They can also be associated with a `saleId` to provide a 360-degree view of a deal including its technical support questions.
 
+### 19. Product Catalog & Families
+
+SuperOffice contains a shared product catalog. Roboplanet's hardware portfolio is mapped directly to **Product Families**.
+
+**Key Product Families (Robot Models):**
+*   **Cleaning:**
+    *   `CC1` (ID 17), `CC1 Pro` (ID 34)
+    *   `Scrubber 50` (ID 24), `Scrubber 75` (ID 25)
+    *   `Nexaro 1500` (ID 26)
+    *   `Phantas` (ID 23)
+*   **Service/Transport:**
+    *   `BellaBot` (ID 18), `BellaBot Pro` (ID 19)
+    *   `KettyBot Pro` (ID 22)
+    *   `HolaBot` (ID 29)
+    *   `FlashBot` (ID 21)
+
+**Usage:** When creating Quote Lines (`Quote/Line`), linking to these families helps in reporting pipeline value by robot model.
+
 ---
 This is the core logic used to generate the company-specific opener.